What role does the use case serve in healthcare information systems?

The use case serves as a vital tool in healthcare information systems by guiding the development of systems that meet user information needs. It provides a structured approach to identifying the specific functionalities that users require from a system.

In the context of healthcare, where diverse users—such as clinicians, administrators, and patients—interact with information systems, use cases help clarify how these users will engage with the system. They define the interactions between users and the system, detailing the steps needed to achieve specific goals. This user-centered focus ensures that the developed system not only functions technically but also aligns with the practical needs of its end-users.

By capturing scenarios in which users will interact with the system, use cases help inform the design process, ensuring that critical functionalities—such as patient record retrieval, appointment scheduling, or data reporting—are thoughtfully addressed. This ultimately leads to systems that are more effective and user-friendly, enhancing overall healthcare delivery.